Resolved after 2 hours 32 minutes, affecting Venetian and Cloudflare Cloudflare Firewall, on November 18, 2025.
Services appear to be restored as of 14.43 UTC. We are closely monitoring all connectivity.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Update timeline
- monitoring Nov 18, 2025, 12:20 PM UTC
Major Internet backbone provider suffered a global outage starting around 11.30 UTC. We are seeing significant service restoration by 12.10 UTC.
- monitoring Nov 18, 2025, 12:30 PM UTC
Cloudflare is struggling to stabilize. Service degradation returned around 12.20 UTC
- monitoring Nov 18, 2025, 12:42 PM UTC
We are seeing service restoration again starting around 12.26 UTC. Reportedly good accessibility by many users to Zuma services.
- monitoring Nov 18, 2025, 01:06 PM UTC
Cloudflare has gone down again around 12.55 UTC. Many users still unable to connect.
- monitoring Nov 18, 2025, 01:37 PM UTC
Cloudflare indicated to customers at 13:09 UTC that a fix is being deployed. We have not seen any improvement to connectivity since.
- monitoring Nov 18, 2025, 02:15 PM UTC
Cloudflare reportedly continue to work to restore service. Connectivity via Cloudflare continues to render Zuma services inaccessible.
- resolved Nov 18, 2025, 02:52 PM UTC
Services appear to be restored as of 14.43 UTC. We are closely monitoring all connectivity.
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