Zowie experienced a critical incident on July 29, 2025 affecting Frontend and Core GraphQL API and 1 more component, lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 29, 2025, 12:19 PM UTC
We’ve identified the issue causing problems with user access to the platform. We’re actively working to fix this issue and will respond with an update once the fix has been implemented.
- identified Jul 29, 2025, 12:29 PM UTC
We’ve identified the issue causing problems with user access to the platform. We’re actively working to fix this issue and will respond with an update once the fix has been implemented.
- monitoring Jul 29, 2025, 12:40 PM UTC
We’ve implemented a fix to the issue causing problems with user access to the platform. We will continue to monitor the fix to ensure users can access the platform as expected.
- resolved Jul 29, 2025, 01:23 PM UTC
The issue causing users to encounter problems accessing the platform has been fully resolved.