Zowie incident

Problems with sending email messages

Major Resolved View vendor source →

Zowie experienced a major incident on August 26, 2025 affecting Core GraphQL API and Builder REST API and 1 more component, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2025, 12:41 PM UTC
Resolved
Aug 26, 2025, 01:05 PM UTC
Duration
24m
Detected by Pingoru
Aug 26, 2025, 12:41 PM UTC

Affected components

Core GraphQL APIBuilder REST APIBuilder GraphQL APIInbox GraphQL API

Update timeline

  1. investigating Aug 26, 2025, 12:41 PM UTC

    We are actively investigating the issue with sending email messages. We will provide an update once the issue is identified.

  2. resolved Aug 26, 2025, 01:05 PM UTC

    The issue causing problems with sending email messages has been fully resolved. Sending email messages is now working as intended.