Zoom incident

Service Degradation Affected Inbound and Outbound Calls for Zoom Contact Center

Zoom experienced a notice incident on October 7, 2026 affecting Zoom Contact Center, lasting 12m. The incident has been resolved; the full update timeline is below.

Started: Oct 07, 2026, 03:30 AM UTC
Resolved: Oct 07, 2026, 03:42 AM UTC
Duration: 12m
Detected by Pingoru: Oct 07, 2026, 03:30 AM UTC

Affected components

Zoom Contact Center

Update timeline

monitoring Oct 07, 2026, 03:30 AM UTC

On 10/07/2026, Between 2:32 UTC to 2:44 UTC, A subset of users may have experienced issues with inbound and outbound calls for Zoom Contact Center. This incident has been resolved and the affected services have been restored.
resolved Oct 07, 2026, 03:42 AM UTC

This incident has been resolved and the affected services have been restored.