Zoom experienced a minor incident on October 5, 2026 affecting ZoomMate, lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 05, 2026, 09:57 PM UTC
We are currently investigating a service degradation with ZoomMate services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Oct 05, 2026, 10:02 PM UTC
We have successfully identified the root cause affecting ZoomMate services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Oct 05, 2026, 10:04 PM UTC
The service degradation with ZoomMate has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Oct 05, 2026, 10:21 PM UTC
This incident has been resolved.