Zoom incident

Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration in North America

Zoom experienced a notice incident on October 9, 2026 affecting PCI Integration and PCI Integration, lasting 11m. The incident has been resolved; the full update timeline is below.

Started: Oct 09, 2026, 02:17 PM UTC
Resolved: Oct 09, 2026, 02:29 PM UTC
Duration: 11m
Detected by Pingoru: Oct 09, 2026, 02:17 PM UTC

Affected components

PCI IntegrationPCI Integration

Update timeline

monitoring Oct 09, 2026, 02:17 PM UTC

On 2026-10-09, between 12:04 UTC to 02:10 UTC users might have experienced issue with Zoom Phone and Zoom Contact Center PCI Integration in North America. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
resolved Oct 09, 2026, 02:29 PM UTC

This incident has been resolved and the affected services have been restored.