Zoom incident

Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region

Notice Resolved View vendor source →

Zoom experienced a notice incident on October 4, 2026 affecting Calling (Inbound/Outbound) and Voice (Inbound/Outbound), lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2026, 08:05 AM UTC
Resolved
Oct 04, 2026, 08:20 AM UTC
Duration
14m
Detected by Pingoru
Oct 04, 2026, 08:05 AM UTC

Affected components

Calling (Inbound/Outbound)Voice (Inbound/Outbound)

Update timeline

  1. monitoring Oct 04, 2026, 08:05 AM UTC

    On 10/04/2026, Between 06:36 UTC to 07:30 UTC, A subset of users may have experienced issues with inbound and outbound calls of Zoom Phone and Contact Center in North America region. This incident has been resolved and the affected services have been restored.

  2. resolved Oct 04, 2026, 08:20 AM UTC

    This incident has been resolved and the affected services have been restored.