Zoom incident

Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips.

Minor Resolved View vendor source →

Zoom experienced a minor incident on September 28, 2026 affecting Zoom Clips and Zoom Canvas and 1 more component, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2026, 10:15 PM UTC
Resolved
Sep 28, 2026, 11:35 PM UTC
Duration
1h 20m
Detected by Pingoru
Sep 28, 2026, 10:15 PM UTC

Affected components

Zoom ClipsZoom CanvasMy NotesZoom Sheets

Update timeline

  1. investigating Sep 28, 2026, 10:15 PM UTC

    We are currently investigating a service degradation with Zoom Canvas. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. monitoring Sep 28, 2026, 11:23 PM UTC

    The service degradation affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  3. resolved Sep 28, 2026, 11:35 PM UTC

    This incident has been resolved and the affected services have been restored.