Zoom incident

Service Degradation Affecting Zoom Virtual Agent - Voice bot in North America

Zoom experienced a minor incident on March 26, 2026 affecting Voice Agent, lasting 59m. The incident has been resolved; the full update timeline is below.

Started: Mar 26, 2026, 09:42 PM UTC
Resolved: Mar 26, 2026, 10:41 PM UTC
Duration: 59m
Detected by Pingoru: Mar 26, 2026, 09:42 PM UTC

Affected components

Voice Agent

Update timeline

identified Mar 26, 2026, 09:42 PM UTC

We have identified a service degradation with Zoom Virtual Agent - Voice bot in the North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. We appreciate your patience as we work to resolve this issue.
monitoring Mar 26, 2026, 10:34 PM UTC

The service degradation affecting Zoom Virtual Agent - Voice bot in the North America region has been successfully resolved.
resolved Mar 26, 2026, 10:41 PM UTC

This incident has been resolved.