Zoom incident
Service Degradation Affecting Zoom Phone, Zoom Contact Center and Zoom Meetings in Europe
Zoom experienced a notice incident on September 10, 2026 affecting Zoom Meetings and Zoom Phone and 1 more component, lasting 12h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Sep 10, 2026, 03:53 PM UTC
On 09/10/2026, Between 14:58 UTC to 15:02 UTC, Subset of users may have experienced issues with Zoom Phone and Zoom Contact Center in Europe. This incident has been resolved and the affected services have been restored.
- monitoring Sep 10, 2026, 03:57 PM UTC
We are continuing to monitor for any further issues.
- monitoring Sep 10, 2026, 04:06 PM UTC
We are continuing to monitor for any further issues.
- monitoring Sep 10, 2026, 04:29 PM UTC
The issue affecting Zoom Phone, Zoom Contact Center and Zoom Meetings has been resolved. Our team will continue to monitor the situation closely with the Vendor and keep you informed of any further developments.
- resolved Sep 11, 2026, 04:08 AM UTC
This incident has been resolved and the affected services have been restored.