Zoom incident

Service degradation affecting Zoom Meeting summary, and Phone call summary in the US region.

Notice Resolved View vendor source →

Zoom experienced a notice incident on September 10, 2026 affecting Zoom Meetings and Zoom Phone and 1 more component, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2026, 06:22 PM UTC
Resolved
Sep 10, 2026, 06:38 PM UTC
Duration
16m
Detected by Pingoru
Sep 10, 2026, 06:22 PM UTC

Affected components

Zoom MeetingsZoom PhoneZoom AI

Update timeline

  1. monitoring Sep 10, 2026, 06:22 PM UTC

    On 09/08/2026, Between 17:57 UTC to 23:49 UTC, A subset of users may have experienced issues with Meeting Summary and Phone Call Summary. This incident has been resolved and the affected services have been restored.

  2. resolved Sep 10, 2026, 06:38 PM UTC

    This incident has been resolved.