Zoom incident

Service Degradation Affecting Zoom Contact Center in North America Region

Notice Resolved View vendor source →

Zoom experienced a notice incident on April 2, 2026 affecting Voice (Inbound/Outbound), lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 09:05 PM UTC
Resolved
Apr 02, 2026, 09:18 PM UTC
Duration
12m
Detected by Pingoru
Apr 02, 2026, 09:05 PM UTC

Affected components

Voice (Inbound/Outbound)

Update timeline

  1. monitoring Apr 02, 2026, 09:05 PM UTC

    We have resolved a service degradation with Zoom Contact Center in North America Region. Our team is actively monitoring the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. resolved Apr 02, 2026, 09:18 PM UTC

    This incident has been resolved.