Service Degradation Affecting Meeting Joins for Users with WEBRTC 2.0 feature in Amsterdam and Germany.

Update timeline

1. investigating Apr 16, 2026, 07:12 AM UTC

   We are currently investigating a service degradation affecting users with WEBRTC 2.0 feature ability to join Zoom meetings in Amsterdam and Germany. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

2. identified Apr 16, 2026, 07:16 AM UTC

   We have successfully identified the root cause preventing users with WEBRTC 2.0 feature with joining meetings in Amsterdam and Germany. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

3. identified Apr 16, 2026, 08:30 AM UTC

   Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

4. monitoring Apr 16, 2026, 09:02 AM UTC

   The issue preventing users with WEBRTC 2.0 feature ability to join Zoom meetings in Amsterdam and Germany has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

5. resolved Apr 16, 2026, 11:37 AM UTC

   This incident has been resolved and the affected services have been restored.