Zoom incident
Service Degradation Affecting Zoom Clinical Notes in United States
Zoom experienced a minor incident on April 29, 2026 affecting Clinical Notes, lasting 3h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 29, 2026, 03:45 PM UTC
We have identified an issue with our external vendor in United States where users are experiencing issues with Zoom Clinical Notes. We are actively working with vendor partner to resolve the issue. We will share updates as soon as they become available.
- identified Apr 29, 2026, 05:16 PM UTC
We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Apr 29, 2026, 06:19 PM UTC
We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Apr 29, 2026, 06:45 PM UTC
Our vendor has successfully resolved the issue affecting Zoom Clinical Notes in United States. Our team will continue to monitor the situation closely and keep you informed of any further developments. Thank you for your patience.
- resolved Apr 29, 2026, 06:56 PM UTC
This incident has been resolved.