Zoom incident
Service Degradation Affecting Live Transcription Services.
Zoom experienced a minor incident on September 24, 2026 affecting Live Transcription, lasting 6h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 24, 2026, 03:47 PM UTC
We are currently investigating a service degradation affecting Live Transcription Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- investigating Sep 24, 2026, 04:32 PM UTC
We are continuing to investigate this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
- identified Sep 24, 2026, 08:12 PM UTC
We have identified the service degradation affecting Live Transcription Services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
- monitoring Sep 24, 2026, 08:22 PM UTC
The service degradation affecting Live Transcription services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Sep 24, 2026, 09:57 PM UTC
This incident has been resolved and the affected services have been restored.