Zoom incident
Service Degradation Affecting Zoom Contact Center in Europe region
Zoom experienced a notice incident on April 27, 2026 affecting Zoom Contact Center, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Zoom Contact Center
Update timeline
- monitoring Apr 27, 2026, 11:45 AM UTC
On 04/27/2026, Between 10:58 AM UTC to 11:23 AM UTC, Users may have experienced issues with Zoom Contact Center in Europe region This incident has been resolved and the affected services have been restored.
- resolved Apr 27, 2026, 12:14 PM UTC
This incident has been resolved and the affected services have been restored.