Zoom incident

Service Degradation in Zoom Virtual Agent - Voice bot in North America region

Notice Resolved View vendor source →

Zoom experienced a notice incident on April 23, 2026 affecting Voice Agent, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 03:14 PM UTC
Resolved
Apr 23, 2026, 03:41 PM UTC
Duration
26m
Detected by Pingoru
Apr 23, 2026, 03:14 PM UTC

Affected components

Voice Agent

Update timeline

  1. monitoring Apr 23, 2026, 03:14 PM UTC

    The issue affecting Zoom Virtual Agent - Voice bot in North America region from 06:32 AM PDT to 07:13 AM PDT (April 23) has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  2. resolved Apr 23, 2026, 03:41 PM UTC

    This incident has been resolved and the affected services have been restored.