Zoho Site24x7 EU incident

Major Power Outage at One of Our Colocation Facilities

Resolved after 4 hours 26 minutes, affecting APM Service (plusinsight.site24x7.eu) and EU AppLogs Service and 1 more, on November 30, 2025.

resolved Dec 01, 2025, 02:10 AM UTC

Major Power Outage at One of Our Colocation Facilities We experienced a major power outage at one of our colocation facilities in Amsterdam. All our services have now been fully restored through our Disaster Recovery (DR) setup in Dublin. We are currently awaiting the Root Cause Analysis (RCA) from the colocation provider. Once received, we will update with further details Thank you for your patience and understanding.

Started
Nov 30, 2025, 09:43 PM UTC
Resolved
Dec 01, 2025, 02:10 AM UTC
Duration
4h 26m
Detected by Pingoru
Nov 30, 2025, 09:43 PM UTC

Affected components

APM Service (plusinsight.site24x7.eu)EU AppLogs ServiceServer Service (plus.site24x7.eu)Site24x7 EU REST APISite24x7 EU Static ServerSite24x7 EU StatusIQSite24x7 EU Website

Update timeline

  1. resolved Dec 01, 2025, 02:10 AM UTC

    Major Power Outage at One of Our Colocation Facilities We experienced a major power outage at one of our colocation facilities in Amsterdam. All our services have now been fully restored through our Disaster Recovery (DR) setup in Dublin. We are currently awaiting the Root Cause Analysis (RCA) from the colocation provider. Once received, we will update with further details Thank you for your patience and understanding.

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