Zoho Site24x7 EU incident
Component "EU On Premise Poller Data Receiver Service (pluspoller.site24x7.eu)" and a few other components are Down
Resolved after 32 minutes, affecting APM Service (plusinsight.site24x7.eu) and Server Service (plus.site24x7.eu) and 1 more, on September 28, 2026.
"EU On Premise Poller Data Receiver Service (pluspoller.site24x7.eu)" is Operational
Affected components
Update timeline
- investigating Sep 28, 2026, 01:42 PM UTC
"APM Service (plusinsight.site24x7.eu)" is Down
- investigating Sep 28, 2026, 01:43 PM UTC
"Server Service (plus.site24x7.eu)" is Down
- investigating Sep 28, 2026, 01:43 PM UTC
"EU On Premise Poller Data Receiver Service (pluspoller.site24x7.eu)" is Down
- investigating Sep 28, 2026, 01:47 PM UTC
"EU Network Monitoring Data Receiver Service (plusnetwork.site24x7.eu)" is Down
- monitoring Sep 28, 2026, 02:08 PM UTC
"EU Network Monitoring Data Receiver Service (plusnetwork.site24x7.eu)" is Operational
- monitoring Sep 28, 2026, 02:08 PM UTC
"Server Service (plus.site24x7.eu)" is Operational
- monitoring Sep 28, 2026, 02:09 PM UTC
One of our L7 Load Balancer cluster went down, due to which Server Monitoring Service, APM Insight Monitoring Service, On-Premise Poller monitoring service and Network Monitoring service end points are in down state. Our team is working on to solve the issue in the Load Balancer cluster.
- monitoring Sep 28, 2026, 02:12 PM UTC
"EU On Premise Poller Data Receiver Service (pluspoller.site24x7.eu)" is Operational
- resolved Sep 28, 2026, 02:15 PM UTC
All components are Operational
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