Zoho Site24x7 EU incident

Latency issues in accessing Site24x7

Resolved after 2 hours 25 minutes, affecting APM Service (plusinsight.site24x7.eu) and Server Service (plus.site24x7.eu) and 1 more, on February 3, 2026.

investigating Feb 03, 2026, 12:58 PM UTC

We experience slowness in one of our database component. We are actively working on stablizing it.

Started
Feb 03, 2026, 11:00 AM UTC
Resolved
Feb 03, 2026, 01:25 PM UTC
Duration
2h 25m
Detected by Pingoru
Feb 03, 2026, 11:00 AM UTC

Affected components

APM Service (plusinsight.site24x7.eu)Server Service (plus.site24x7.eu)Site24x7 EU REST APISite24x7 EU Website

Update timeline

  1. investigating Feb 03, 2026, 12:58 PM UTC

    We experience slowness in one of our database component. We are actively working on stablizing it.

  2. resolved Feb 03, 2026, 01:25 PM UTC

    The issue has been resolved, and we are monitoring the situation closely.

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