Zluri incident

Some links in Zluri's email notifications not working

Resolved on May 7, 2025, affecting Notification and Alerting Service.

resolved Mar 11, 2026, 01:40 PM UTC

We had an issue with our links embedded in our email notifications, which should redirect to Zluri's application. The links were not correctly forwarding the traffic to the Zluri application and were being marked unsafe. This happened due to a misconfiguration on our email provider. The issue was internally identified and has since been mitigated by correcting the configuration. All new emails that were generated after this period are working fine.

Started
May 07, 2025, 05:00 AM UTC
Resolved
May 07, 2025, 05:00 AM UTC
Duration
–
Detected by Pingoru
May 07, 2025, 05:00 AM UTC

Affected components

Notification and Alerting Service

Update timeline

  1. resolved Mar 11, 2026, 01:40 PM UTC

    We had an issue with our links embedded in our email notifications, which should redirect to Zluri's application. The links were not correctly forwarding the traffic to the Zluri application and were being marked unsafe. This happened due to a misconfiguration on our email provider. The issue was internally identified and has since been mitigated by correcting the configuration. All new emails that were generated after this period are working fine.

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