Zivver incident
Proof of Delivery Status Performance Degradation
Zivver experienced a minor incident on December 19, 2025 affecting Zivver Office Plugin and Zivver OWA add-in and 1 more component, lasting 2h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Dec 19, 2025, 11:08 AM UTC
As of 01:01 UTC today, we are experiencing issues with the Proof of Delivery status and bounce messages of Zivver messages. We have identified the cause and are working to resolve the problem. We will provide further updates via zivver.info. If you have any questions in the meantime, please contact us at [email protected]
- identified Dec 19, 2025, 11:59 AM UTC
We are pleased to inform you that, as of 11:50 UTC today, the issue has been resolved for new Proof of Delivery status and bounce messages of Zivver messages. Messages from the affected period are still under investigation. We apologize for the inconvenience. If you have any further questions or concerns, please don’t hesitate to contact us at [email protected]
- resolved Dec 19, 2025, 01:10 PM UTC
We are pleased to inform you that, as of 13:00 UTC today, the issue has been resolved. We apologize for the inconvenience. If you have any further questions or concerns, please don’t hesitate to contact us at [email protected]