Zivver incident

Proof of Delivery Status Performance Degradation

Resolved after 2 hours 1 minute, affecting Zivver Office Plugin and Zivver OWA add-in and 1 more, on December 19, 2025.

resolved Dec 19, 2025, 01:10 PM UTC

We are pleased to inform you that, as of 13:00 UTC today, the issue has been resolved. We apologize for the inconvenience. If you have any further questions or concerns, please don’t hesitate to contact us at [email protected]

Started
Dec 19, 2025, 11:08 AM UTC
Resolved
Dec 19, 2025, 01:10 PM UTC
Duration
2h 1m
Detected by Pingoru
Dec 19, 2025, 11:08 AM UTC

Affected components

Zivver Office PluginZivver OWA add-inZivver Chrome extensionZivver Mobile AppZivver Web Interface

Update timeline

  1. identified Dec 19, 2025, 11:08 AM UTC

    As of 01:01 UTC today, we are experiencing issues with the Proof of Delivery status and bounce messages of Zivver messages. We have identified the cause and are working to resolve the problem. We will provide further updates via zivver.info. If you have any questions in the meantime, please contact us at [email protected]

  2. identified Dec 19, 2025, 11:59 AM UTC

    We are pleased to inform you that, as of 11:50 UTC today, the issue has been resolved for new Proof of Delivery status and bounce messages of Zivver messages. Messages from the affected period are still under investigation. We apologize for the inconvenience. If you have any further questions or concerns, please don’t hesitate to contact us at [email protected]

  3. resolved Dec 19, 2025, 01:10 PM UTC

    We are pleased to inform you that, as of 13:00 UTC today, the issue has been resolved. We apologize for the inconvenience. If you have any further questions or concerns, please don’t hesitate to contact us at [email protected]

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