Zivver Outage History

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Zivver had 6 outages in the last 2 years totaling 36h 28m of downtime — averaging 0.2 incidents per month.

There were 6 Zivver outages since October 29, 2025 totaling 36h 28m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.zivver.info

Minor September 4, 2026

Message Delivery Performance Degradation

Detected by Pingoru
Sep 04, 2026, 09:50 AM UTC
Resolved
Sep 04, 2026, 12:30 PM UTC
Duration
2h 39m
Affected: Zivver Email Server
Timeline · 2 updates
  1. investigating Sep 04, 2026, 09:50 AM UTC

    As of 07:50 (UTC), we are experiencing issues with message delivery due to an external dependency. Not all outgoing messages are impacted. Our team is actively investigating the matter and will provide further updates via zivver.info. If you have any questions in the meantime, please contact us at [email protected]

  2. resolved Sep 04, 2026, 12:30 PM UTC

    We are pleased to inform you that the issue has been resolved. Any delayed messages will be delivered shortly. We apologize for the inconvenience. If you have any further questions or concerns, please don’t hesitate to contact us at [email protected]

Read the full incident report →

Minor April 19, 2026

SSO Performance Degradation

Detected by Pingoru
Apr 19, 2026, 11:38 AM UTC
Resolved
Apr 19, 2026, 12:18 PM UTC
Duration
39m
Affected: Zivver Office PluginZivver OWA add-inZivver Chrome extensionZivver Mobile AppZivver Web Interface
Timeline · 2 updates
  1. identified Apr 19, 2026, 11:38 AM UTC

    As of 09:00 (GMT +1) we are experiencing an issue with SSO. The root cause has been identified, and our team is actively working on a resolution. If you have any questions in the meantime, please contact us at [email protected]

  2. resolved Apr 19, 2026, 12:18 PM UTC

    We are pleased to inform you that the SSO issue has been resolved. We apologize for the inconvenience. If you have any further questions or concerns, please don’t hesitate to contact us at [email protected]

Read the full incident report →

Minor February 17, 2026

Performance Degradation Guest Portal

Detected by Pingoru
Feb 17, 2026, 08:33 AM UTC
Resolved
Feb 17, 2026, 08:56 AM UTC
Duration
23m
Affected: Zivver Web Interface
Timeline · 2 updates
  1. identified Feb 17, 2026, 08:33 AM UTC

    We are currently aware of an issue affecting guest users’ access to conversations. This issue may cause delays or prevent access when using SMS verification, verification emails, or access codes. Our teams are actively investigating the issue and working on a fix. If you have any questions in the meantime, please contact us at [email protected]

  2. resolved Feb 17, 2026, 08:56 AM UTC

    The issue affecting guest users’ access to conversations has been resolved. Guest users can now access conversations normally via SMS verification, verification email, and access codes. We apologize for the inconvenience. If you have any further questions or concerns, please don’t hesitate to contact us at [email protected]

Read the full incident report →

Minor December 19, 2025

Proof of Delivery Status Performance Degradation

Detected by Pingoru
Dec 19, 2025, 11:08 AM UTC
Resolved
Dec 19, 2025, 01:10 PM UTC
Duration
2h 1m
Affected: Zivver Office PluginZivver OWA add-inZivver Chrome extensionZivver Mobile AppZivver Web Interface
Timeline · 3 updates
  1. identified Dec 19, 2025, 11:08 AM UTC

    As of 01:01 UTC today, we are experiencing issues with the Proof of Delivery status and bounce messages of Zivver messages. We have identified the cause and are working to resolve the problem. We will provide further updates via zivver.info. If you have any questions in the meantime, please contact us at [email protected]

  2. identified Dec 19, 2025, 11:59 AM UTC

    We are pleased to inform you that, as of 11:50 UTC today, the issue has been resolved for new Proof of Delivery status and bounce messages of Zivver messages. Messages from the affected period are still under investigation. We apologize for the inconvenience. If you have any further questions or concerns, please don’t hesitate to contact us at [email protected]

  3. resolved Dec 19, 2025, 01:10 PM UTC

    We are pleased to inform you that, as of 13:00 UTC today, the issue has been resolved. We apologize for the inconvenience. If you have any further questions or concerns, please don’t hesitate to contact us at [email protected]

Read the full incident report →

Minor October 29, 2025

Performance Degradation in Outlook Online

Detected by Pingoru
Oct 29, 2025, 06:38 PM UTC
Resolved
Oct 30, 2025, 06:56 AM UTC
Duration
12h 17m
Affected: Zivver OWA add-in
Timeline · 2 updates
  1. identified Oct 29, 2025, 06:38 PM UTC

    Since October 29, 2025, we have identified a performance issue affecting both Outlook Online and The New Outlook when using the Zivver OWA add-in. As a result, the Zivver OWA add-in and task pane may not function properly and both secure and regular mail may be affected. Root Cause: This issue is caused by an ongoing Microsoft outage. Further information can be found on https://status.cloud.microsoft Workaround: Use Outlook Classic for sending regular/secure messages or navigate to app.zivver.com to send secure messages. Need Help? Please keep an eye on zivver.info, where we will publish the latest updates. If you have any questions, please contact us at [email protected].

  2. resolved Oct 30, 2025, 06:56 AM UTC

    We are pleased to inform you that the previously reported issue has been resolved by Microsoft. Should you have any further questions or concerns regarding this issue, please do not hesitate to contact us at [email protected]

Read the full incident report →