Outage detected on status page
Affected: Overall
Zivver Outage History
Zivver is up right nowZivver had 8 outages in the last 2 years totaling 65h 49m of downtime — averaging 0.3 incidents per month.
There were 8 Zivver outages since July 17, 2025 totaling 65h 49m of downtime. Each is summarised below — incident details, duration, and resolution information.
SSO Performance Degradation
Affected: Zivver Office PluginZivver OWA add-inZivver Chrome extensionZivver Mobile AppZivver Web Interface
Timeline · 2 updates
- identified Apr 19, 2026, 11:38 AM UTC
As of 09:00 (GMT +1) we are experiencing an issue with SSO. The root cause has been identified, and our team is actively working on a resolution. If you have any questions in the meantime, please contact us at [email protected]
- resolved Apr 19, 2026, 12:18 PM UTC
We are pleased to inform you that the SSO issue has been resolved. We apologize for the inconvenience. If you have any further questions or concerns, please don’t hesitate to contact us at [email protected]
Performance Degradation Guest Portal
Affected: Zivver Web Interface
Timeline · 2 updates
- identified Feb 17, 2026, 08:33 AM UTC
We are currently aware of an issue affecting guest users’ access to conversations. This issue may cause delays or prevent access when using SMS verification, verification emails, or access codes. Our teams are actively investigating the issue and working on a fix. If you have any questions in the meantime, please contact us at [email protected]
- resolved Feb 17, 2026, 08:56 AM UTC
The issue affecting guest users’ access to conversations has been resolved. Guest users can now access conversations normally via SMS verification, verification email, and access codes. We apologize for the inconvenience. If you have any further questions or concerns, please don’t hesitate to contact us at [email protected]
Proof of Delivery Status Performance Degradation
Affected: Zivver Office PluginZivver OWA add-inZivver Chrome extensionZivver Mobile AppZivver Web Interface
Timeline · 3 updates
- identified Dec 19, 2025, 11:08 AM UTC
As of 01:01 UTC today, we are experiencing issues with the Proof of Delivery status and bounce messages of Zivver messages. We have identified the cause and are working to resolve the problem. We will provide further updates via zivver.info. If you have any questions in the meantime, please contact us at [email protected]
- identified Dec 19, 2025, 11:59 AM UTC
We are pleased to inform you that, as of 11:50 UTC today, the issue has been resolved for new Proof of Delivery status and bounce messages of Zivver messages. Messages from the affected period are still under investigation. We apologize for the inconvenience. If you have any further questions or concerns, please don’t hesitate to contact us at [email protected]
- resolved Dec 19, 2025, 01:10 PM UTC
We are pleased to inform you that, as of 13:00 UTC today, the issue has been resolved. We apologize for the inconvenience. If you have any further questions or concerns, please don’t hesitate to contact us at [email protected]
Message Delivery Performance Degradation
Affected: Zivver Email Server
Timeline · 3 updates
- investigating Dec 11, 2025, 11:18 AM UTC
As of 09:05 (GMT+1), we are experiencing issues with message delivery due to an external dependency. Our team is actively investigating the matter and will provide further updates via zivver.info. If you have any questions in the meantime, please contact us at [email protected]
- investigating Dec 11, 2025, 01:32 PM UTC
Our team is actively investigating the matter and is in contact with Microsoft to work towards a solution.
- resolved Dec 11, 2025, 02:25 PM UTC
We are pleased to inform you that the issue has been resolved. Any delayed messages will be delivered shortly. We apologize for the inconvenience. If you have any further questions or concerns, please don’t hesitate to contact us at [email protected]
Performance Degradation in Outlook Online
Affected: Zivver OWA add-in
Timeline · 2 updates
- identified Oct 29, 2025, 06:38 PM UTC
Since October 29, 2025, we have identified a performance issue affecting both Outlook Online and The New Outlook when using the Zivver OWA add-in. As a result, the Zivver OWA add-in and task pane may not function properly and both secure and regular mail may be affected. Root Cause: This issue is caused by an ongoing Microsoft outage. Further information can be found on https://status.cloud.microsoft Workaround: Use Outlook Classic for sending regular/secure messages or navigate to app.zivver.com to send secure messages. Need Help? Please keep an eye on zivver.info, where we will publish the latest updates. If you have any questions, please contact us at [email protected].
- resolved Oct 30, 2025, 06:56 AM UTC
We are pleased to inform you that the previously reported issue has been resolved by Microsoft. Should you have any further questions or concerns regarding this issue, please do not hesitate to contact us at [email protected]
Performance degradation Zivver platform
Affected: Backend API
Timeline · 2 updates
- identified Jul 21, 2025, 10:50 AM UTC
Since 12:30 (CET) today, the performance of our services has been degraded. We’re actively working to resolve the issue. If you have any questions, please reach out to [email protected].
- resolved Jul 21, 2025, 11:17 AM UTC
As of 13:11 CET today, the issue was identified and resolved, with performance fully restored. We will continue to monitor the situation. For any questions, please contact [email protected].
Performance degradation Zivver Secure eSignature
Affected: Zivver Secure eSignature