Affected components
Update timeline
- identified Feb 17, 2026, 08:33 AM UTC
We are currently aware of an issue affecting guest users’ access to conversations. This issue may cause delays or prevent access when using SMS verification, verification emails, or access codes. Our teams are actively investigating the issue and working on a fix. If you have any questions in the meantime, please contact us at [email protected]
- resolved Feb 17, 2026, 08:56 AM UTC
The issue affecting guest users’ access to conversations has been resolved. Guest users can now access conversations normally via SMS verification, verification email, and access codes. We apologize for the inconvenience. If you have any further questions or concerns, please don’t hesitate to contact us at [email protected]
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