Zingtree is currently experiencing a minor incident, which began 1h ago. The vendor's full update timeline is below.
Update timeline
- investigating Jul 17, 2026, 09:42 AM UTC
We are currently experiencing a service disruption affecting Usage Reports. Our team is actively working to resolve the issue as quickly as possible.
- investigating Jul 17, 2026, 10:55 AM UTC
We are continuing to investigate the issue impacting our Usage Reports. We have engaged our service provider and are actively working to resolve the underlying backend disruption as quickly as possible.
- investigating Jul 17, 2026, 04:17 PM UTC
We are continuing to investigate the issue impacting our Usage Reports. We have engaged our service provider and are actively working with them to resolve the underlying backend disruption as quickly as possible. We remain closely engaged with our service provider and will share our next update as soon as we receive additional information or have meaningful progress to report. We appreciate your patience and understanding while we work toward a resolution.
- identified Jul 18, 2026, 09:48 AM UTC
We have identified the root cause of the issue and are actively working with our service provider to implement a resolution. Our team remains fully engaged and will continue working through the weekend to restore the service as quickly as possible. We will provide our next update as soon as we have additional information to share.