Resolved after 3 days 13 hours, affecting Zingtree service and Zingtree, on July 17, 2026.
Usage Reports have been fully restored and are operating normally. The disruption originated with an external infrastructure dependency and was resolved by our Technical Operations team through our established incident recovery process. We appreciate your patience during this time. If you have questions about your report data during the affected period, please contact [[email protected]](mailto:[email protected]).
Affected components
Update timeline
- resolved Jul 20, 2026, 09:52 PM UTC
Usage Reports have been fully restored and are operating normally. The disruption originated with an external infrastructure dependency and was resolved by our Technical Operations team through our established incident recovery process. We appreciate your patience during this time. If you have questions about your report data during the affected period, please contact [[email protected]](mailto:[email protected]).
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