Zingtree had 6 outages in the last 2 years — averaging 0.2 incidents per month.
There were 6 Zingtree outages since December 9, 2024. Each is summarised below — incident details, duration, and resolution information.
We experienced an outage that made our application inaccessible between Dec 5, 2025, 3:50 AM EDT and Dec 5, 2025, 4:12 AM EDT due to an issue with our cloud service partner. The issue has been resolved, and all systems are now operating normally. We continue to monitor for stability.
Services from our cloud provider are being restored, and our systems are now accessible. We are actively monitoring to ensure system stability and to confirm that the issue is fully resolved. We sincerely apologize for the disruption this incident may have caused.
Our production services experienced an unexpected outage during scheduled infrastructure maintenance. We are conducting a detailed root cause analysis (RCA) to ensure this does not recur. We appreciate your patience and understanding.
The issue has been resolved, and services have returned to normal.
Between 6:33 AM and 7:01 AM PDT, some users experienced issues with the application not rendering properly. The issue has since been resolved, and all systems are operating normally.
The database issue has been resolved, and services have returned to normal.