Resolved after 38 minutes, affecting Log In and Tree Authoring and 1 more, on November 4, 2026.
The service disruption has been fully resolved, and all systems are operating normally. We sincerely apologize for the impact this has had on you. We are conducting a full internal review to understand the cause and will implement measures to prevent this from happening again.
Affected components
Update timeline
- investigating Nov 04, 2026, 04:30 PM UTC
The Zingtree technical team is actively investigating reports of intermittent connectivity affecting incoming traffic. We appreciate your patience and will provide further updates as soon as we have more information.
- monitoring Nov 04, 2026, 04:48 PM UTC
Services are recovering now. We are now in a monitoring phase to ensure the stability of the system and confirm that the issue is fully resolved. Some users may still experience intermittent issues as the system stabilizes.
- resolved Nov 04, 2026, 05:03 PM UTC
The service disruption has been fully resolved, and all systems are operating normally. We sincerely apologize for the impact this has had on you. We are conducting a full internal review to understand the cause and will implement measures to prevent this from happening again.
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