Zingle incident

SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Dish United States

Resolved after 4 days 10 hours, on July 23, 2026.

monitoring Jul 24, 2026, 05:51 AM UTC

The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to Dish network subscribers in the United States are operating normally.

Started
Jul 23, 2026, 06:59 PM UTC
Resolved
Jul 28, 2026, 05:27 AM UTC
Duration
4d 10h
Detected by Pingoru
Jul 23, 2026, 06:59 PM UTC

Update timeline

  1. monitoring Jul 23, 2026, 06:59 PM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Dish network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. monitoring Jul 23, 2026, 07:16 PM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Dish network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. monitoring Jul 23, 2026, 08:17 PM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Dish network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. monitoring Jul 23, 2026, 08:36 PM UTC

    Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Dish network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  5. monitoring Jul 23, 2026, 09:43 PM UTC

    Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Dish network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  6. monitoring Jul 23, 2026, 11:44 PM UTC

    Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Dish network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  7. monitoring Jul 24, 2026, 03:55 AM UTC

    We have observed a recovery in SMS delivery receipts from Twilio Short Codes to Dish network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  8. monitoring Jul 24, 2026, 05:51 AM UTC

    The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to Dish network subscribers in the United States are operating normally.

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