Zingle incident
Medallia Concierge Environment Maintenance (app-1.zingle.sea1.medallia.com)
Zingle experienced a minor incident on June 2, 2026, lasting 13h 22m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Jun 02, 2026, 05:00 AM UTC
The Medallia Concierge environment [app-1.zingle.sea1.medallia.com] will be undergoing maintenance on Tuesday, June 2, from 1:00am - 5:00am ET. During this maintenance window, no downtime is expected , and users may continue to access and use the Concierge app. Some users may see intermittent connection delays or errors, though any unavailability is expected to be brief and temporary. We will work to complete this required maintenance as soon as possible. If you have any questions please reach out to Technical Support by going to go to Help > Chat With Us .