Zingle incident
On Call Engineers Are Investigating Issues With A2P Campaign Approvals
Resolved after 6 days 18 hours, on October 16, 2026.
The issue delaying campaign approvals has been resolved and A2P 10DLC campaign status is operating normally at this time.
Update timeline
- monitoring Oct 16, 2026, 05:24 PM UTC
Our monitoring systems have detected a potential issue with A2P Campaign approvals. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
- monitoring Oct 16, 2026, 05:33 PM UTC
Our engineering team has identified an issue that is preventing recently approved Campaigns from transitioning from an in-progress to approved state. We will provide another update in 1 hour, or as soon as more information becomes available.
- monitoring Oct 16, 2026, 06:33 PM UTC
Our engineering team is continuing to address an issue that is preventing recently approved Campaigns from transitioning from an in-progress to approved state. We will provide another update in 2 hours, or as soon as more information becomes available.
- monitoring Oct 16, 2026, 08:30 PM UTC
Our engineering team is continuing to address an issue that is preventing recently approved Campaigns from transitioning from an in-progress to approved state. We will provide another update in 4 hours, or as soon as more information becomes available.
- monitoring Oct 16, 2026, 10:32 PM UTC
A2P 10DLC campaign status is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
- monitoring Oct 16, 2026, 11:00 PM UTC
The issue delaying campaign approvals has been resolved and A2P 10DLC campaign status is operating normally at this time.
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