Zero Networks Outage History

We are currently investigating an issue affecting some Zero Networks cloud services. Users may experience delays or errors when viewing assets, rules, and policies in the Zero Networks Portal. MFA may also be affected. We are working to identify the cause and will provide updates as soon as more information is available.

We are currently experiencing a performance degradation affecting our Cloud Services, resulting in portal slowness and intermittent MFA delays. Our team is actively investigating, and we will provide an update as soon as more information is available.

We are currently investigating an issue affecting the Zero Networks Access Portal (this does not impact the Admin Portal). Under certain conditions, some assets may not appear in the Access Portal. Our team is actively working to identify the root cause and implement a resolution as quickly as possible. We will continue to provide updates as progress is made. For real-time status updates, please visit: https://status.zeronetworks.com We sincerely apologize for the inconvenience and appreciate your patience and understanding.

We are currently investigating an issue affecting the Zero Networks Portal. Our cloud services are experiencing a disruption that impacts the visualization of firewall rules and Network Activity within the portal. Please note that this is a display issue only, MFA enforcement and firewall rules continue to function normally. We are actively working to resolve the issue and will provide updates as progress is made. For real-time status updates, please visit: https://status.zeronetworks.com We apologize for the inconvenience and appreciate your patience.

We are currently investigating increased latency in one of our internal services. This issue is impacting asset connectivity to the Segment Server and Cloud, as well as causing delays in certain portal searches.

We are currently investigating an issue where some assets are losing connectivity to the Segment Servers. Our Engineering team is actively working to identify the root cause. We will provide updates as more information becomes available.

We are continuing to investigate the issue, and will update as soon as the problem is resolved.

We are currently experiencing an issue where Duo push notifications, once approved, are not immediately triggering the creation of the corresponding JIT access rule in the portal. As a temporary solution, we recommend using alternative MFA methods such as browser-based MFA.

We are currently experiencing some instabilities with the Zero Networks Portal, which may be impacting asset connectivity and user authentication. Our team is actively investigating the issue. We will keep you updated as soon as we have more information.

The issue is still under investigation. Our team is continuing to work on identifying the root cause and will keep you informed as we make progress.

The issue has now been stabilized, and assets should be successfully connected to the segment server. We are continuing to closely monitor the situation and are still investigating the root cause to prevent future occurrences.

We are continuing to investigate this issue.

MFA and portal access are now back to normal. Asset connections are currently stable. However, in the event of a large reconnection, such as following a segment server reboot, you may experience a slight delay in asset reconnections. We’ll continue to monitor the situation closely and keep you informed of any relevant updates.

We are observing slower than usual system performance, which may result in minor delays for some users while using our Portal. Our team is closely investigating the situation and making adjustments to restore full speed. We appreciate your patience and are working to ensure everything is back to normal as soon as possible.

We are still investigating this issue. We will update again soon

When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.