Zero Networks incident

Service Latency Impacting Connectivity and Portal Searches

Minor Resolved View vendor source →

Zero Networks experienced a minor incident on November 20, 2025 affecting Portal Access and Assets Monitoring, lasting 3h 7m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2025, 04:57 AM UTC
Resolved
Nov 20, 2025, 08:04 AM UTC
Duration
3h 7m
Detected by Pingoru
Nov 20, 2025, 04:57 AM UTC

Affected components

Portal AccessAssets Monitoring

Update timeline

  1. investigating Nov 20, 2025, 04:57 AM UTC

    We are currently investigating increased latency in one of our internal services. This issue is impacting asset connectivity to the Segment Server and Cloud, as well as causing delays in certain portal searches.

  2. resolved Nov 20, 2025, 08:04 AM UTC

    This incident has been resolved. We're still monitoring it closely throughout the day in order to make sure everything is stable.