Zero Networks experienced a major incident on May 8, 2026 affecting Portal Access and Assets Connection and 1 more component, lasting 3h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Portal AccessAssets ConnectionMFA
Update timeline
- investigating May 08, 2026, 02:40 PM UTC
We are currently investigating an issue affecting some Zero Networks cloud services. Users may experience delays or errors when viewing assets, rules, and policies in the Zero Networks Portal. MFA may also be affected. We are working to identify the cause and will provide updates as soon as more information is available.
- identified May 08, 2026, 02:59 PM UTC
A fix has been released, and services are starting to stabilize.
- monitoring May 08, 2026, 03:56 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 08, 2026, 06:15 PM UTC
Incident has been resolved.