Zero Networks incident

Performance Degradation in Cloud Services

Minor Resolved View vendor source →

Zero Networks experienced a minor incident on April 29, 2026 affecting Portal Access and MFA, lasting 6h 26m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 06:05 PM UTC
Resolved
Apr 30, 2026, 12:32 AM UTC
Duration
6h 26m
Detected by Pingoru
Apr 29, 2026, 06:05 PM UTC

Affected components

Portal AccessMFA

Update timeline

  1. investigating Apr 29, 2026, 06:05 PM UTC

    We are currently experiencing a performance degradation affecting our Cloud Services, resulting in portal slowness and intermittent MFA delays. Our team is actively investigating, and we will provide an update as soon as more information is available.

  2. monitoring Apr 29, 2026, 06:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 29, 2026, 06:30 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Apr 29, 2026, 08:19 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Apr 30, 2026, 12:32 AM UTC

    This incident has been resolved.