Zero Networks Outage History

Zero Networks had 9 outages in the last 2 years totaling 23h 32m of downtime — averaging 0.4 incidents per month.

There were 9 Zero Networks outages since August 20, 2025 totaling 23h 32m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.zeronetworks.com

Major May 8, 2026

Cloud Services Degradation

Detected by Pingoru: May 08, 2026, 02:40 PM UTC
Resolved: May 08, 2026, 06:15 PM UTC
Duration: 3h 34m

Affected: Portal AccessAssets MonitoringMFA

Timeline · 4 updates

investigating May 08, 2026, 02:40 PM UTC

We are currently investigating an issue affecting some Zero Networks cloud services. Users may experience delays or errors when viewing assets, rules, and policies in the Zero Networks Portal. MFA may also be affected. We are working to identify the cause and will provide updates as soon as more information is available.
identified May 08, 2026, 02:59 PM UTC

A fix has been released, and services are starting to stabilize.
monitoring May 08, 2026, 03:56 PM UTC

A fix has been implemented and we are monitoring the results.
resolved May 08, 2026, 06:15 PM UTC

Incident has been resolved.

Read the full incident report →

Minor April 29, 2026

Performance Degradation in Cloud Services

Detected by Pingoru: Apr 29, 2026, 06:05 PM UTC
Resolved: Apr 30, 2026, 12:32 AM UTC
Duration: 6h 26m

Affected: Portal AccessMFA

Timeline · 5 updates

investigating Apr 29, 2026, 06:05 PM UTC

We are currently experiencing a performance degradation affecting our Cloud Services, resulting in portal slowness and intermittent MFA delays. Our team is actively investigating, and we will provide an update as soon as more information is available.
monitoring Apr 29, 2026, 06:21 PM UTC

A fix has been implemented and we are monitoring the results.
monitoring Apr 29, 2026, 06:30 PM UTC

We are continuing to monitor for any further issues.
monitoring Apr 29, 2026, 08:19 PM UTC

We are continuing to monitor for any further issues.
resolved Apr 30, 2026, 12:32 AM UTC

This incident has been resolved.

Read the full incident report →

Minor February 23, 2026

Access Portal - Missing assets

Detected by Pingoru: Feb 23, 2026, 01:01 PM UTC
Resolved: Feb 23, 2026, 04:29 PM UTC
Duration: 3h 28m

Affected: Portal Access

Timeline · 2 updates

investigating Feb 23, 2026, 01:01 PM UTC

We are currently investigating an issue affecting the Zero Networks Access Portal (this does not impact the Admin Portal). Under certain conditions, some assets may not appear in the Access Portal. Our team is actively working to identify the root cause and implement a resolution as quickly as possible. We will continue to provide updates as progress is made. For real-time status updates, please visit: https://status.zeronetworks.com We sincerely apologize for the inconvenience and appreciate your patience and understanding.
resolved Feb 23, 2026, 04:29 PM UTC

This incident has been resolved.

Read the full incident report →

Major January 24, 2026

Portal Rules and Network Activity Display Issue

Detected by Pingoru: Jan 24, 2026, 07:08 PM UTC
Resolved: Jan 24, 2026, 08:55 PM UTC
Duration: 1h 46m

Affected: Portal Access

Timeline · 2 updates

investigating Jan 24, 2026, 07:08 PM UTC

We are currently investigating an issue affecting the Zero Networks Portal. Our cloud services are experiencing a disruption that impacts the visualization of firewall rules and Network Activity within the portal. Please note that this is a display issue only, MFA enforcement and firewall rules continue to function normally. We are actively working to resolve the issue and will provide updates as progress is made. For real-time status updates, please visit: https://status.zeronetworks.com We apologize for the inconvenience and appreciate your patience.
resolved Jan 24, 2026, 08:55 PM UTC

This incident has been resolved.

Read the full incident report →

Notice December 8, 2025

Zero Networks - Maintenance in Progress

Detected by Pingoru: Dec 08, 2025, 01:18 PM UTC
Resolved: Dec 08, 2025, 01:39 PM UTC
Duration: 20m

Affected: Email Notifications

Timeline · 2 updates

identified Dec 08, 2025, 01:18 PM UTC

We've identified an issue with logrotation mechanism and are currently pushing a new version (25.10.3.4) that resolves it. We'll share another update once the issue is fully resolved.
resolved Dec 08, 2025, 01:39 PM UTC

This incident has been resolved.

Read the full incident report →

Minor November 20, 2025

Service Latency Impacting Connectivity and Portal Searches

Detected by Pingoru: Nov 20, 2025, 04:57 AM UTC
Resolved: Nov 20, 2025, 08:04 AM UTC
Duration: 3h 7m

Affected: Portal AccessAssets Monitoring

Timeline · 2 updates

investigating Nov 20, 2025, 04:57 AM UTC

We are currently investigating increased latency in one of our internal services. This issue is impacting asset connectivity to the Segment Server and Cloud, as well as causing delays in certain portal searches.
resolved Nov 20, 2025, 08:04 AM UTC

This incident has been resolved. We're still monitoring it closely throughout the day in order to make sure everything is stable.

Read the full incident report →

Minor November 18, 2025

Missing icons on Activity Map

Detected by Pingoru: Nov 18, 2025, 02:55 PM UTC
Resolved: Nov 18, 2025, 03:12 PM UTC
Duration: 16m

Timeline · 3 updates

identified Nov 18, 2025, 02:55 PM UTC

The issue has been identified and a fix is being implemented.
identified Nov 18, 2025, 02:57 PM UTC

We are currently experiencing an issue where some icons in our Activity Map may not display correctly. This is due to an ongoing issue with Cloudflare. You can stay updated on Cloudflare’s status here: https://www.cloudflarestatus.com/ Our team is monitoring the situation closely, and the icons will reappear automatically once the Cloudflare incident is resolved. Thank you for your patience and understanding.
resolved Nov 18, 2025, 03:12 PM UTC

This incident has been resolved.

Read the full incident report →

Minor September 10, 2025

Assets Disconnecting

Detected by Pingoru: Sep 10, 2025, 03:43 PM UTC
Resolved: Sep 10, 2025, 08:14 PM UTC
Duration: 4h 31m

Affected: Assets MonitoringMFA

Timeline · 6 updates

investigating Sep 10, 2025, 03:43 PM UTC

We are currently investigating an issue where some assets are losing connectivity to the Segment Servers. Our Engineering team is actively working to identify the root cause. We will provide updates as more information becomes available.
investigating Sep 10, 2025, 04:43 PM UTC

We are continuing to investigate the issue, and will update as soon as the problem is resolved.
identified Sep 10, 2025, 05:08 PM UTC

We’ve identified the root cause of the issue, and our development team is actively working on implementing a fix. We’ll provide further updates as soon as they become available.
monitoring Sep 10, 2025, 07:04 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Sep 10, 2025, 08:14 PM UTC

This incident has been resolved.
postmortem Sep 11, 2025, 05:34 PM UTC

On September 10th, between **14:30 UTC and 18:55 UTC**, one of our internal services experienced a performance issue that triggered autoscaling. During this autoscaling event, an internal bug was exposed that disrupted asset connectivity across many assets. This led to a significant degradation in overall performance and caused delays in asset reconnections.

Read the full incident report →

Major August 20, 2025

High DB CPU + Disconnected assets issue

Detected by Pingoru: Aug 20, 2025, 07:52 PM UTC
Resolved: Aug 19, 2025, 07:30 AM UTC
Duration: —

Timeline · 1 update

resolved Aug 20, 2025, 07:52 PM UTC

Yesterday our systems experienced an internal issue that temporarily caused slower performance and some asset disconnections. The problem was identified quickly and has since been resolved. No customer input was lost, and we’ve already implemented fixes to prevent this from happening again. Thank you for your understanding.

Read the full incident report →