Zero Networks - Emergency Maintenance in Progress
Affected: MFAEmail Notifications
Zero Networks Outage History
Zero Networks is up right nowZero Networks had 9 outages in the last 2 years totaling 30h 12m of downtime — averaging 0.4 incidents per month.
There were 9 Zero Networks outages since September 10, 2025 totaling 30h 12m of downtime. Each is summarised below — incident details, duration, and resolution information.
Cloud Services Degradation
Affected: Portal AccessAssets MonitoringMFA
Timeline · 4 updates
- investigating May 08, 2026, 02:40 PM UTC
We are currently investigating an issue affecting some Zero Networks cloud services. Users may experience delays or errors when viewing assets, rules, and policies in the Zero Networks Portal. MFA may also be affected. We are working to identify the cause and will provide updates as soon as more information is available.
- identified May 08, 2026, 02:59 PM UTC
A fix has been released, and services are starting to stabilize.
- monitoring May 08, 2026, 03:56 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 08, 2026, 06:15 PM UTC
Incident has been resolved.
Performance Degradation in Cloud Services
Affected: Portal AccessMFA
Timeline · 5 updates
- investigating Apr 29, 2026, 06:05 PM UTC
We are currently experiencing a performance degradation affecting our Cloud Services, resulting in portal slowness and intermittent MFA delays. Our team is actively investigating, and we will provide an update as soon as more information is available.
- monitoring Apr 29, 2026, 06:21 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 29, 2026, 06:30 PM UTC
We are continuing to monitor for any further issues.
- monitoring Apr 29, 2026, 08:19 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 30, 2026, 12:32 AM UTC
This incident has been resolved.
Access Portal - Missing assets
Affected: Portal Access
Timeline · 2 updates
- investigating Feb 23, 2026, 01:01 PM UTC
We are currently investigating an issue affecting the Zero Networks Access Portal (this does not impact the Admin Portal). Under certain conditions, some assets may not appear in the Access Portal. Our team is actively working to identify the root cause and implement a resolution as quickly as possible. We will continue to provide updates as progress is made. For real-time status updates, please visit: https://status.zeronetworks.com We sincerely apologize for the inconvenience and appreciate your patience and understanding.
- resolved Feb 23, 2026, 04:29 PM UTC
This incident has been resolved.
Portal Rules and Network Activity Display Issue
Affected: Portal Access
Timeline · 2 updates
- investigating Jan 24, 2026, 07:08 PM UTC
We are currently investigating an issue affecting the Zero Networks Portal. Our cloud services are experiencing a disruption that impacts the visualization of firewall rules and Network Activity within the portal. Please note that this is a display issue only, MFA enforcement and firewall rules continue to function normally. We are actively working to resolve the issue and will provide updates as progress is made. For real-time status updates, please visit: https://status.zeronetworks.com We apologize for the inconvenience and appreciate your patience.
- resolved Jan 24, 2026, 08:55 PM UTC
This incident has been resolved.
Zero Networks - Maintenance in Progress
Affected: Email Notifications
Timeline · 2 updates
- identified Dec 08, 2025, 01:18 PM UTC
We've identified an issue with logrotation mechanism and are currently pushing a new version (25.10.3.4) that resolves it. We'll share another update once the issue is fully resolved.
- resolved Dec 08, 2025, 01:39 PM UTC
This incident has been resolved.
Service Latency Impacting Connectivity and Portal Searches
Affected: Portal AccessAssets Monitoring
Timeline · 2 updates
- investigating Nov 20, 2025, 04:57 AM UTC
We are currently investigating increased latency in one of our internal services. This issue is impacting asset connectivity to the Segment Server and Cloud, as well as causing delays in certain portal searches.
- resolved Nov 20, 2025, 08:04 AM UTC
This incident has been resolved. We're still monitoring it closely throughout the day in order to make sure everything is stable.
Missing icons on Activity Map
Timeline · 3 updates
- identified Nov 18, 2025, 02:55 PM UTC
The issue has been identified and a fix is being implemented.
- identified Nov 18, 2025, 02:57 PM UTC
We are currently experiencing an issue where some icons in our Activity Map may not display correctly. This is due to an ongoing issue with Cloudflare. You can stay updated on Cloudflare’s status here: https://www.cloudflarestatus.com/ Our team is monitoring the situation closely, and the icons will reappear automatically once the Cloudflare incident is resolved. Thank you for your patience and understanding.
- resolved Nov 18, 2025, 03:12 PM UTC
This incident has been resolved.
Assets Disconnecting
Affected: Assets MonitoringMFA
Timeline · 6 updates
- investigating Sep 10, 2025, 03:43 PM UTC
We are currently investigating an issue where some assets are losing connectivity to the Segment Servers. Our Engineering team is actively working to identify the root cause. We will provide updates as more information becomes available.
- investigating Sep 10, 2025, 04:43 PM UTC
We are continuing to investigate the issue, and will update as soon as the problem is resolved.
- identified Sep 10, 2025, 05:08 PM UTC
We’ve identified the root cause of the issue, and our development team is actively working on implementing a fix. We’ll provide further updates as soon as they become available.
- monitoring Sep 10, 2025, 07:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 10, 2025, 08:14 PM UTC
This incident has been resolved.
- postmortem Sep 11, 2025, 05:34 PM UTC
On September 10th, between **14:30 UTC and 18:55 UTC**, one of our internal services experienced a performance issue that triggered autoscaling. During this autoscaling event, an internal bug was exposed that disrupted asset connectivity across many assets. This led to a significant degradation in overall performance and caused delays in asset reconnections.