Zero Hash experienced a minor incident on July 23, 2025, lasting 2h 47m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jul 23, 2025, 12:20 AM UTC
Our team is aware of delays with processing crypto withdrawals, and we are actively investigating. All impacted transactions will be confirmed on-chain once the incident has been resolved. We will provide updates as soon as we can.
- monitoring Jul 23, 2025, 01:54 AM UTC
A fix has been implemented and we are monitoring the results. Most of the delayed withdrawals and deposits have been processed and we will update the status once all clear.
- resolved Jul 23, 2025, 03:07 AM UTC
This incident has been resolved. All delayed withdrawals and deposits are processed. Thanks for your patience.