Zero Hash experienced a minor incident on June 7, 2026 affecting DEPOSIT & WITHDRAWAL and DEPOSIT & WITHDRAWAL, lasting 2h 46m. The incident has been resolved; the full update timeline is below.
Affected components
DEPOSIT & WITHDRAWALDEPOSIT & WITHDRAWAL
Update timeline
- identified Jun 07, 2026, 11:57 AM UTC
Our team noticed a delay in crypto withdrawals and upon further investigation, this was caused by our MPC provider. We are working closely with them to resolve this issue. Thank you for your patience.
- identified Jun 07, 2026, 11:58 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Jun 07, 2026, 12:17 PM UTC
A fix has been implemented by our MPC provider. We are now monitoring the results
- resolved Jun 07, 2026, 02:44 PM UTC
This incident has been resolved.