Zero Hash incident

Developer documentation site unavailable

Minor Resolved View vendor source →

Zero Hash experienced a minor incident on May 27, 2026 affecting Website, lasting 6h 11m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2026, 03:35 PM UTC
Resolved
May 27, 2026, 09:47 PM UTC
Duration
6h 11m
Detected by Pingoru
May 27, 2026, 03:35 PM UTC

Affected components

Website

Update timeline

  1. monitoring May 27, 2026, 03:35 PM UTC

    We are aware that our developer documentation site is currently unavailable. The issue has been traced to our third-party documentation hosting provider, which is experiencing an ongoing outage on their side. The zerohash API and platform are not affected — trading, settlement, withdrawals, and all platform operations are running normally. We are monitoring our provider's status page and will post an update as soon as service is restored.

  2. monitoring May 27, 2026, 04:17 PM UTC

    A fix has been implemented and access to our documentation has been restored. We are still monitoring the situation and will provide additional updates as soon as possible.

  3. monitoring May 27, 2026, 05:48 PM UTC

    Our third-party documentation hosting provider is still experiencing intermittent issues. We are actively monitoring the situation.

  4. resolved May 27, 2026, 09:47 PM UTC

    This incident has been resolved.