Zero Hash experienced a major incident on May 28, 2026 affecting Client Portal, lasting 1h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Client Portal
Update timeline
- investigating May 28, 2026, 11:22 PM UTC
We are investigating an issue preventing users from accessing the Client Portal; API calls are not impacted. We will provide updates as they become available
- resolved May 29, 2026, 12:48 AM UTC
A fix has been implemented and our Client Portal is functioning as expected.