Zero Hash experienced a minor incident on August 11, 2025, lasting 3h 4m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 11, 2025, 09:44 AM UTC
We are currently experience some delays in processing Solana withdrawals. We are investigating the root cause and are working through the queue. All impacted transactions will be confirmed on-chain once this incident has been resolved.
- identified Aug 11, 2025, 10:51 AM UTC
The issue has been identified and we are working to implement a fix.
- monitoring Aug 11, 2025, 12:00 PM UTC
A fix has been implemented and new SOL transactions are successfully being processed. All delayed transactions will be processed shortly.
- resolved Aug 11, 2025, 12:48 PM UTC
This incident has been resolved.