Zero Hash experienced a minor incident on October 10, 2025, lasting 28m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 10, 2025, 04:23 PM UTC
Our team is aware of a delay in processing ETH / ERC-20 withdrawals and are actively investigating. All impacted transactions will be confirmed on-chain automatically following issue resolution.
- resolved Oct 10, 2025, 04:51 PM UTC
All impacted transactions have now been confirmed on-chain.