Zero Hash experienced a minor incident on October 13, 2025, lasting 2h 55m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Oct 13, 2025, 12:27 PM UTC
Our team is aware of delays with processing withdrawals on ETH due to a spike in Gas price. Impacted withdrawals will be confirmed on-chain once gas prices come back down. Updates will be provided as we progress.
- monitoring Oct 13, 2025, 02:25 PM UTC
We are continuing to monitor the situation as ETH withdrawals are being confirmed on chain slower than usual. We will continue to update as we progress.
- resolved Oct 13, 2025, 03:23 PM UTC
All impacted transactions have now been confirmed on-chain.