Zero Hash incident

PROD/CERT Elevated Error Rate on /withdrawals/estimate_network_fee endpoint

Minor Resolved View vendor source →

Zero Hash experienced a minor incident on October 16, 2025 affecting REST Gateway, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2025, 10:56 PM UTC
Resolved
Oct 17, 2025, 12:42 AM UTC
Duration
1h 45m
Detected by Pingoru
Oct 16, 2025, 10:56 PM UTC

Affected components

REST Gateway

Update timeline

  1. investigating Oct 16, 2025, 10:56 PM UTC

    We are investigating an issue causing the elevated error rate calls on /withdrawals/estimate_network_fee endpoint.

  2. identified Oct 17, 2025, 12:05 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 17, 2025, 12:42 AM UTC

    This incident has been resolved.