Zero Hash experienced a minor incident on October 27, 2025 affecting Secondary Portal, lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Secondary Portal
Update timeline
- investigating Oct 27, 2025, 10:44 AM UTC
We are currently experiencing an issue with our email service. This is preventing some confirmation emails and reports from being sent. Please note that all transactions are still being processed normally - the issue only affects email notifications.
- identified Oct 27, 2025, 11:50 AM UTC
The issue has been identified and we are working to resolve.
- resolved Oct 27, 2025, 11:59 AM UTC
This issue has been resolved.