Zero Hash incident

Delayed ETH/ERC-20 Withdrawals

Minor Resolved View vendor source →
Started
Feb 06, 2026, 11:40 PM UTC
Resolved
Feb 07, 2026, 12:32 AM UTC
Duration
51m
Detected by Pingoru
Feb 06, 2026, 11:40 PM UTC

Affected components

DEPOSIT & WITHDRAWAL

Update timeline

  1. identified Feb 06, 2026, 11:40 PM UTC

    We are aware of a delay of processing ETH and ERC-20 crypto withdrawals. We are actively investigating the issue with our MPC provider, and will provide updates as soon as we can. Impacted transactions will be confirmed on-chain automatically following issue resolution.

  2. resolved Feb 07, 2026, 12:32 AM UTC

    All impacted transactions have now been confirmed on-chain.

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