Zero Hash experienced a minor incident on February 6, 2026 affecting DEPOSIT & WITHDRAWAL, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
DEPOSIT & WITHDRAWAL
Update timeline
- identified Feb 06, 2026, 11:40 PM UTC
We are aware of a delay of processing ETH and ERC-20 crypto withdrawals. We are actively investigating the issue with our MPC provider, and will provide updates as soon as we can. Impacted transactions will be confirmed on-chain automatically following issue resolution.
- resolved Feb 07, 2026, 12:32 AM UTC
All impacted transactions have now been confirmed on-chain.