Zero Hash experienced a minor incident on April 23, 2026 affecting DEPOSIT & WITHDRAWAL, lasting 1h 30m. The incident has been resolved; the full update timeline is below.
Affected components
DEPOSIT & WITHDRAWAL
Update timeline
- investigating Apr 23, 2026, 07:51 PM UTC
We are aware of a delay of processing Solana (SOL) crypto withdrawals. We are actively investigating the issue and will provide updates as soon as we can. Impacted transactions will be confirmed on-chain automatically following issue resolution.
- investigating Apr 23, 2026, 08:22 PM UTC
We have identified a the root cause and are actively working on a fix.
- resolved Apr 23, 2026, 09:22 PM UTC
All impacted transactions have now been confirmed on-chain.