Zep Software incident

Elevated error rates

Major Resolved View vendor source →

Zep Software experienced a major incident on August 17, 2025 affecting API, lasting 14s. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2025, 08:56 PM UTC
Resolved
Aug 17, 2025, 08:57 PM UTC
Duration
14s
Detected by Pingoru
Aug 17, 2025, 08:56 PM UTC

Affected components

API

Update timeline

  1. investigating Aug 17, 2025, 08:56 PM UTC

    We experienced high error rates on our retrieval endpoints. We have identified the issue and fixed it

  2. resolved Aug 17, 2025, 08:57 PM UTC

    This incident has been resolved.