Zenvia incident

All components are Operational

Minor

Resolved after 33 minutes, affecting Chatbots, on July 5, 2026.

identified Oct 02, 2026, 09:32 PM UTC

"Bots | NLU - Processamento de mensagens (.Zenvia Customer Cloud)" is Down

Started
Jul 05, 2026, 11:37 PM UTC
Resolved
Jul 06, 2026, 12:10 AM UTC
Duration
33m
Detected by Pingoru
Jul 05, 2026, 11:37 PM UTC

Affected components

Chatbots

Update timeline

  1. resolved Oct 02, 2026, 09:32 PM UTC

    All components are Operational

  2. identified Oct 02, 2026, 09:32 PM UTC

    "Bots | NLU - Processamento de mensagens (.Zenvia Customer Cloud)" is Down

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