Resolved after 4 hours 30 minutes, affecting Workflow, on November 3, 2026.
We observed performance degradation impacting Workflow Automator in the EUC region, where newly created and newly activated incident and ticket-level workflows were delayed in execution and workflow search in the Ul was affected. The cause was traced to a delay in search indexing. The issue has been resolved and all services are operating normally.
Affected components
Update timeline
- investigating Nov 03, 2026, 11:00 AM UTC
We observed performance degradation impacting Workflow Automator in the EUC region, where newly created and newly activated incident and ticket-level workflows were delayed in execution and workflow search in the Ul was affected. The cause was traced to a delay in search indexing. The issue has been resolved and all services are operating normally.
- resolved Nov 03, 2026, 03:30 PM UTC
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